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funquail/docs/moderator_documentation/internal_users/handle_registration.md
Ciaran Ainsworth c8e3a9ff19 Add missing library section and permissions guidance
2022-01-22 13:23:58 +00:00

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Handle user registrations

{term}Pod admins can enable manual sign-up validation. This setting requires moderators to approve or refuse account creations.

- {guilabel}`Moderation` – provides access to the administration and moderation menus.

Requests appear in the {guilabel}User Requests list. Each request contains the following information:

  • The user the request was {guilabel}Submitted by
  • The {guilabel}Creation date of the request.
  • Optional – any responses the user left to fields in the sign-up form.
  • The {guilabel}Status of the request.
  • Which moderator the request is {guilabel}Assigned to.
  • The {guilabel}Resolution date of the request.
  • Any {guilabel}Internal notes left by the moderators.
:local:

Approve a sign-up request

To approve a sign-up request:


1. Log in to your {term}`pod`.
2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
5. Read through the details of the request. 
6. Select {guilabel}`Approve` in the {guilabel}`Actions` section.



1. Log in to your {term}`pod`.
2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
5. Read through the details of the request. 
6. Select {guilabel}`Approve` in the {guilabel}`Actions` section.

That's it! You've approved the user's sign-up request. The user can now log in.

Refuse a sign-up request

To refuse a sign-up request:


1. Log in to your {term}`pod`.
2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
5. Read through the details of the request. 
6. Select {guilabel}`Refuse` in the {guilabel}`Actions` section.



1. Log in to your {term}`pod`.
2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
5. Read through the details of the request. 
6. Select {guilabel}`Refuse` in the {guilabel}`Actions` section.

That's it! You've refused the user's sign-up request. The user can't log in to your pod.