76 lines
2.6 KiB
Markdown
76 lines
2.6 KiB
Markdown
# Use internal notes
|
||
|
||
Use internal notes to add information to a report. This can be a summary of your actions or an update on your investigation. Internal notes are only visible to pod admins and moderators.
|
||
|
||
:::{dropdown} Required permissions
|
||
:icon: key
|
||
|
||
- {guilabel}`Moderation` – provides access to the administration and moderation menus.
|
||
|
||
:::
|
||
|
||
## Add notes to a report
|
||
|
||
You can add notes to **Unresolved** and **Resolved** reports. To add an internal note:
|
||
|
||
::::{tab-set}
|
||
|
||
:::{tab-item} Desktop
|
||
:sync: desktop
|
||
|
||
1. Log in to your {term}`pod`.
|
||
2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
|
||
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
|
||
4. [Search for the report](search.md).
|
||
5. {guilabel}`Write` your note in the {guilabel}`Internal notes` section. This input field supports Markdown syntax. You can {guilabel}`Preview` how the note will look to other users.
|
||
6. Select {guilabel}`Add note` to save your note.
|
||
|
||
:::
|
||
|
||
:::{tab-item} Mobile
|
||
:sync: mobile
|
||
|
||
1. Log in to your {term}`pod`.
|
||
2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
|
||
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
|
||
4. [Search for the report](search.md).
|
||
5. {guilabel}`Write` your note in the {guilabel}`Internal notes` section. This input field supports Markdown syntax. You can {guilabel}`Preview` how the note will look to other users.
|
||
6. Select {guilabel}`Add note` to save your note.
|
||
|
||
:::
|
||
::::
|
||
|
||
## Delete notes from a report
|
||
|
||
```{warning}
|
||
Deleting an internal note is irreversible. Make sure you are not deleting anything important.
|
||
```
|
||
|
||
You can delete your own notes and the notes of other moderators. You can do this for both **Resolved** and **Unresolved** reports. To delete an internal note:
|
||
|
||
::::{tab-set}
|
||
|
||
:::{tab-item} Desktop
|
||
:sync: desktop
|
||
|
||
1. Log in to your {term}`pod`.
|
||
2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
|
||
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
|
||
4. [Search for the report](search.md).
|
||
5. Find the note you want to delete in the {guilabel}`Internal notes` section.
|
||
6. Select {guilabel}`Delete`
|
||
|
||
:::
|
||
|
||
:::{tab-item} Mobile
|
||
:sync: mobile
|
||
|
||
1. Log in to your {term}`pod`.
|
||
2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
|
||
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
|
||
4. [Search for the report](search.md).
|
||
5. Find the note you want to delete in the {guilabel}`Internal notes` section.
|
||
6. Select {guilabel}`Delete`
|
||
|
||
:::
|
||
::::
|