62 lines
2 KiB
Markdown
62 lines
2 KiB
Markdown
# View unresolved reports
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When a user reports an object on your {term}`pod`, the report gets sent to a moderation queue. You can check this moderation queue to handle any reports that users have submitted.
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:::{dropdown} Required permissions
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:icon: key
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- {guilabel}`Moderation` – provides access to the administration and moderation menus.
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:::
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## Check the Reports page
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You can see a list of unresolved reports by going to the {guilabel}`Reports` page. To do this:
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::::{tab-set}
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:::{tab-item} Desktop
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:sync: desktop
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1. Log in to your {term}`pod`.
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2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
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3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
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:::
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:::{tab-item} Mobile
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:sync: mobile
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1. Log in to your {term}`pod`.
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2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
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3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
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:::
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::::
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That's it! A list of unresolved reports appears on the screen. The summary contains the following information:
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- The user who submitted the report.
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- The report {guilabel}`Category`.
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- The date the user submitted the report.
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- The message the user posted with the report (if applicable).
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- The {guilabel}`Status` of the report.
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- Any {guilabel}`Internal notes` left by moderators.
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- A summary of the {guilabel}`Reported object`.
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- A list of available {guilabel}`Actions`.
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Use the tools on this page the handle the reported [content](content.md) or [user](users.md).
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## Email notifications
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When a user submits a report, an email gets sent to all pod moderators. This email contains a summary of the report including:
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- The user who submitted the report.
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- The object that the user reported.
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- A link to the object on your pod.
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- A link to the object's moderation page.
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- The message the user posted with the report (if applicable).
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- A link to the report.
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- A link to the {guilabel}`Reports` page.
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Follow the links in the email to view the report.
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